Prior to placing your order, you should have an idea of how long you will need the dumpster, the type of waste you will be placing in it, the location (including any placement instructions), and whether you require any permits from your local municipality.

We usually deliver on a next-business-day basis, but we will accommodate same-day deliveries whenever possible.

Acceptable payment methods are cash, check, Visa or Mastercard. No matter when charged, credit or debit cards will not be processed until the delivery date. Checks and cash must be provided at time of delivery. Contracts with approved credit apps may be invoiced.

There are absolutely NO hidden charges. However, please note that overweight dumpsters, extended rental times, extra trip fees, hazardous materials in the roll-offs, or damage to the container may result in additional cost. Your Scott representative will explain these in detail before or at delivery.

As a general rule, please allow a minimum of 24 hours notice for changes or cancellations.

Typical residential placements are for 7 days, but shorter or longer periods of time can be arranged. Licensed contractors may qualify for extended set times. Scott calls every customer a day or two ahead of a scheduled pickup to confirm that the dumpster will be ready on time.

This depends on your local municipality. You can call us at 602-438-2243 for assistance in figuring out this information.

Roll-offs can be placed wherever the customer requests, provided it does not create a safety hazard. Street placement must comply with local regulations and may require a permit (additional costs may apply). Lawn placements will require a waiver.

Dumpsters are designed so they don’t cause damage to a typical asphalt or concrete driveway, however, we recommend placing plywood beneath the dumpster to help avoid any potential risk. Scott Waste Services will not assume any liability for damages incurred by placement of the dumpster on your driveway. For additional information, please contact us.

No. The roll-offs are designed to be moved only by specially equipped vehicles. If you attempt to move them on your own, property and/or dumpster damage may result.

You can typically fill your dumpster water level with household debris as long it is within the tonnage limits. In order to transport the container, nothing can protrude outside of the top of the dumpster. If the roll-off is overloaded, you are responsible for off loading.

There is a weight tonnage allowance for each specific dumpster size. Any tonnage over the limit will incur an additional fee. Please discuss the tonnage allowance and extra fees with a Scott customer service representative.

No. You cannot place any hazardous materials or medical waste within the dumpsters. For disposal of hazardous waste, please check with your local municipality for specific guidelines and regulations.

More than one cubic yard of dirt, rock, concrete or heavy material and any type of hazardous materials. This list includes, but is not limited to:

• Paints (oil, aerosol or waster based)
• Oils (motor, hydraulic or food)
• Fuel (gas, diesel or propane)
• Batteries of any type
• Poison
• Insecticides, pesticides and herbicides
• Fluorescent bulbs
• Asbestos
• Propane tanks (even if empty)
• Tires (on or off wheels)
• Appliances with Freon (A/C units, refrigerators, freezers)
• Office equipment (printers, fax machines & phones)